FAQs - Your Questions answered

What if my children won't cooperate?

No worries. I'm a mom, too. I understand things can change quickly or that sometimes our kiddos are just grumpy from the moment they wake up.
I have a few tricks up my sleeve and try to keep things pretty light and fun. A big part of my photography style is giving prompts to play and be wild. Most smiles happen when children can be themselves, aren't under pressure to perform, and feel safe. And when they shut down, we take breaks and continue with mom and dad, or a sibling until things are looking up again. I have photographed hundreds of children, and a lot of grumpy ones - so I've managed to get cute smiles every single time.

How will my session be revealed to me?

After your session, we will meet again. Either at my office, at your place - or a suitable coffee shop. I will lay down up to 40 8x10 prints on the table for you to see, touch and order from. It is incredibly special to see your session in print right off the bat opposed to a computer or TV screen. Once you've taken it all in, we can figure out what you'd like to order from there. If you've selected a collection at the time of booking, this is the perfect time to figure out which photos should go into your album, linen box, or become your 16x24 metal print.

How soon after the session is the reveal?

A fair turnaround time is always a priority to me. Normally you can expect a wait of one to two weeks and during the busier time, toward fall I would say no longer than 4 weeks.

How can I pay for my session?

I accept Credit Cards or Cash.

Do you accept payment plans?

Absolutely! I accept pre-payment plans of up to 6 months in advance. So you can choose to pre-pay and get a bonus (yay!) or you can pay in full at the reveal session, after your order form has been filled out and signed.

When and how will I receive my ordered products?

Typically I meet clients 2-3 weeks after the reveal in my office again, where they will see their order for the first time in person, and then take them home from there. If special circumstances arise, shipping is also available.

Are you photographing same sex couples, non conventional families?

Of course! I am a firm believer that love is love. Families and Couples alike come in all shapes and sizes. No person should be held back or ridiculed for loving another human being, nor should a family be treated any different from the nuclear family with heterosexual parents. 

I have photographed same sex, and trans weddings in the past and would love to document more, so I may represent every person and help couples and individuals see themselves more often. Families of all make ups are just as important. Disabled, blended families - why even differentiate? 
Be it on social media or in an ad, or at a wedding expo: I believe it is important for everyone to be able to find themselves in my portfolio, and out in the world. Every single person matters. You & your loved ones deserve to be photographed well and treated the same exact way as all the 'mainstream' work.

Do you still do wedding photography?
No. All booked weddings are of course still happening. I have the last one in late 2022, but I no longer offer them to new clients. I would love to refer you to some incredible colleagues, though:


Léa Jones based out of Sturbridge, MA

Aleksandr Verbetsky based out of Chiccopee, MA

Hannah Mezzadri based in Boston & NC

Do you have backup equipment?

You bet! I usually bring along two full frame digital cameras, an array of lenses. I also own one medium format film camera and a bunch of 35mm film cameras. For sessions in which film is requested, I bring several cameras and lenses as well.

Speaking of backups - your images will be backed up on several hard drives as well, to ensure your portraits aren't lost even if equipment breaks.


How long have you been a photographer?
Over 10 years! I have an extensive background in fashion and commercial photography and know my way around photoshop, and posing. I pride myself on knowing how to create a safe and comfortable environment for my clients so that emotional and meaningful moments can unfold naturally in front of my camera. Drawing from over 10 years of experience is what makes this seamless to me and my clients.

What are you doing to prevent the spread of Covid-19?

I dedicated a blog post to this topic. You can read up on it here.

How far do you travel?
Currently I am serving all of New England and New Jersey/New York. Travel fees may apply for round trips that exceed 3 hours.

How can I learn more about your rates and availability?
That's easy! Just get in touch with me here. Tell me a time that works for you, and I'll call you as soon as I can to chat about availability and of course pricing. I will also outline what a session looks like with me so you hopefully have no questions left after our call. These phone calls shouldn't last more than 10-15 minutes.

 

How much do people usually spend?

Aside from the sitting fee of about $380-$550, the average spent in products is at about $2,200. The sitting fee is dependent on whether you book a weekday- or weekend sitting, and also whether you schedule a studio- or location session.

 

What Clients Say

"My family has used Serena a few times and we are always beyond happy with the results! Serena is very personable and is great at making everyone feel at ease..."

- Justine

Find me on Instagram!

FOLLOW @SERENABURROUGHS ON INSTAGRAM